The tour bus (aka my car) has gone in for some necessary nurturing following the now complete trip around the UK. We had pretty much a home crowd yesterday at Leeds to finish off. One of the delegates we know reported a Competent + outcome to a recent VHCC instigated review which is encouraging.
As promised I re-post links to the Improving Quality guides. I will try and get them in a separate section on the side bar some time soon.